We aim to dispatch all orders within 48 hours, although there may be a slight delay during exceptionally busy periods such as our seasonal sales. Estimated delivery times should be used as a guide only and commence from the day of dispatch. Wellington Factory is not responsible for delays caused by customs clearance.
All standard Australian orders will be charged at $10 AUD and will be delivered usually within 2-3 business days from dispatch. Express delivery will be charged at $20 AUD and will be delivered usually within 24 hours of dispatch. Delivery within Australia is free with orders above $150 AUD.
Orders for delivery to Asia and the USA will usually take 4-5 business days, while deliveries to other international countries will usually take up to 6-7 business days. Orders sent to the USA, NZ and the UK will be charged at a flat rate of $15 AUD. For clients based outside of these countries a flat rate of $25 AUD will be charged. International Express delivery will incur a $40 AUD shipping fee. Please contact for shipping times. International delivery is free with orders about $250 AUD.
DUTIES AND TAX
Outside of Australia, the customer will be responsible for any further taxes and customs duties.