Exchange / Return Policy :
Please read the item descriptions carefully upon placing your order, If you have any hesitations about your size, please leave a note for me at checkout and / or email me to ensure you get what you are needing.
We use Australia post and Sendle to ship our orders out. Orders are shipped Monday, Wednesday and Friday each week.
We have a $10 flat fee for customers within Australia and a $20 flat fee for international customers.
Please note that incomplete or incorrect shipping addresses may result in your parcel being returned or abandoned. Any return shipping fees or loss of item is to be covered by the customer if this occurs.
Wellington Factory is not responsible for packages lost by the carrier. For lost packages please contact the carrier directly.
Taxes & duties are the sole responsibility of the purchaser, these fees are not included in the shipping costs.
Wellington Factory is owned and operated solely by one women. While things mostly run smoothly, there's always room for error. If this is the case please don't be afraid to reach out and let me know at email@example.com